1.Know the product or service of your organization
2.Rehearse your organization's profile before you make a promotional or sales presentation
3. Understand what your organization does and how it does it
4.Avoid unnecessary answers if you do not know the correct response to questions asked
5. Don't assume a mistake is minor; because it could cost you your job
6.Know the official website of your company and avoid having to ask your 'Oga at the top'